Privacy Policy

Effective Date: 01-05-2025

Hudson Row ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or make a purchase from our store, which is powered by Shopify Inc.

1. Information We Collect

When you visit our website, we may collect the following types of information:

a. Personal Information

When you place an order or create an account, we collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (via Shopify’s secure checkout)

b. Device Information

We automatically collect information about your device, including:

  • Browser type

  • IP address

  • Time zone

  • Cookies and tracking data

c. Usage Data

We collect data on how you interact with our site, such as pages visited, time spent on site, and referring URLs.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you (order updates, customer service, promotions)

  • Prevent fraud and ensure secure shopping

  • Improve our store’s performance and user experience

  • Comply with legal obligations

3. Sharing Your Information

We share your data with Shopify to power our online store. You can read more about how Shopify handles your data here.

We may also share your data with:

  • Third-party logistics and delivery providers

  • Payment processors

  • Marketing and analytics services (e.g. Google Analytics, Meta)

We do not sell or rent your personal data to third parties.

4. Your Rights

Depending on your location (e.g. EU, UK, California), you may have the right to:

  • Access the personal data we hold about you

  • Correct or update your data

  • Request deletion of your data

  • Object to certain uses of your data

  • Withdraw consent

To exercise any of these rights, contact us.

5. Data Retention

We retain your order information for our records unless you request its deletion. Device and usage data may be retained for analytics purposes.

6. Security

We take appropriate measures to protect your data, including SSL encryption, secure payment processing, and limiting access to authorized personnel only.

7. Cookies

We use cookies to provide essential site functionality, improve your shopping experience, and analyze website traffic. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

For questions, concerns, or data requests, please contact us.